Which of the following terms best describes organizations that allow people to communicate and work together even though they may be thousands of miles apart?

Organizational theory and behavior

Which of the following is not a topic or concern related to OB?
Answer: family behavior

What are the three primary behavior determinants of organizational behavior?
Answer: individuals, groups, and structure

Basing managerial decisions on the best available scientific evidence is called ________.
Answer: evidence-based management

Organizational behavior is constructed from all of the following disciplines except ________.
Answer: physics

Organizational behavior is constructed from all of the following disciplines
Answer: psychology
sociology
anthropology
social psychology

________ is an effect of increasing globalization.
Answer: Jobs moving to nations with low-cost labor

________ is a measure of how organizations are becoming more heterogeneous in terms of gender, race, and ethnicity.
Answer: Workforce diversity

Approximately ________ % of the U.S. labor force is employed in service industries.
Answer: 80

________ allow(s) people to communicate and work together even though they may be thousands of miles apart.
Answer: Networked organizations

Situations where an individual is required to define right and wrong conduct are termed ________.
Answer: ethical dilemmas

________ is discretionary behavior that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.
Answer: Organizational citizenship

Age, race, gender, ethnicity, religion, and disability status are examples of ________.
Answer: surface-level diversity

Which of the following is an example of a deep-level diversity difference that might cause challenges between these two co-workers?
Answer: Marina is shy and quiet. Amit is outgoing.

Exclusion and incivility are difficult forms of discrimination to root out because ________.
Answer: they are impossible to observe and may occur unintentionally

Research shows that which of the following is likely to decrease as a worker grows older?
Answer: likelihood of quitting

Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?
Answer: Traditionally, women have had the responsibility of caring for home and family.

What did the passage of the Americans with Disabilities Act (ADA) require employers to do?
Answer: make the workplace accessible to disabled individuals

Studies indicate that which of the following tends to decrease with increased tenure?
Answer: absenteeism

Which of the following do employers need to take into consideration when dealing with transgender employees?
Answer: bathroom use

Which of the following defines the overall factor of intelligence, as suggested by the positive correlations among specific intellectual ability dimensions?
Answer: general mental ability

Members of which of the following groups are least likely to turn over in a job?
Answer: non-Whites in a predominantly non-White work group
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Which of the following is an example of an affective attitude?
Answer: Anger at being unfairly accused of a wrongdoing.

Sheila works for a manufacturer of styrofoam trays for school lunches. Last year her son come home from school and told her that the trays she makes go straight to the landfill where they sit for hundreds of years without ever biodegrading. Although this information bothers Sheila, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example?
Answer: High dissonance is tolerated because of a high reward.

In her work in the publishing industry, Vera seeks out new authors who she considers promising. In the past two years she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. Vera believes that the decision not to publish these authors was based on personal rivalries within management, rather than the quality of her writers' work. She is extremely frustrated, dreads coming into work each morning, and is seriously thinking of resigning. How can Vera's job attitudes best be described?
Answer: low job satisfaction and high job involvement

Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. This is an example of which major job attitude?
Answer: perceived organizational support

Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. She has expressed her dissatisfaction through ________.
Answer: exit

Which of the following is not an example of OCB?
Answer: Discourage a friend from applying for a job at the company.

Julia works as a receptionist at a real estate company. Her boss just came in the door and yelled at her, telling her that the front office was a mess and that she needed to get up and clean it immediately. After her boss left the room Julia grabbed three magazines and violently slammed them into the trash can. Which of the following best describes Julia's action?
Answer: an emotion

People think about ________ five times longer than they think about ________ .
Answer: negative events, positive events

Which of the following statements is not true about moods and exercise?
Answer: Everyone benefits the same from an increase in exercise.

Which of the following statements is not true about the difference between men and women when it comes to emotional reactions?
Answer: Men express emotions more intensely.

If an employee expresses organizationally desired emotions during interpersonal transactions, which of the following is being expressed?
Answer: emotional labor

Which of the following is an important insight that Affective Events Theory provides?
Answer: Emotions provide valuable insights into how workplace hassles and uplifting events influence employee performance and satisfaction.

Which of the following is a person's ability to be self-aware, detect emotions in others, and manage emotional cues and information?
Answer: emotional intelligence

Which of the following statements about the determinants of personality is true?
Answer: Personality appears to be a result of both hereditary and environmental factors.

What does the Myers-Briggs Type Indicator classification of "S or N" stand for?
Answer: sensing/intuitive

A book that profiled 13 contemporary business people who created super successful firms including Apple Computer, FedEx, Honda Motors, Microsoft, and Sony found that all 13 were what type of thinkers?
Answer: intuitive

A high score in which dimension of the Big Five model predicts good job performance for all occupational groups?
Answer: conscientiousness

What personality characteristic centers on whether a person is unemotional and pragmatic and believes that ends can justify means?
Answer: Machiavellianism

During an annual review Mitchel made the following assertion: "When I look at myself and my performance I see that what I have achieved is outstanding and has, not surprisingly, won me the admiration and envy of most of my colleagues. I notice that everyone keeps talking about me; they are all just waiting to find out what triumph I will pull off next! In short, I don't just deserve a raise, but need one, since without me, let's face it, the place would simply fall apart." Which of the following is probably the best descriptor of Mitchel's personality?
Answer: narcissistic

Which of the following statements about low self-monitors is true?
Answer: They tend to pay less attention to the behavior of others than high self-monitors.

Which of the following statements about values is true?
Answer: Values are fairly stable over time.

Which of the following terminal values are most common among executives?
Answer: self-respect, family security, freedom

Which of the following is not one of Hofstede's five dimensions of national culture?
Answer: flexibility versus rigidity

Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?
Answer: the perceivers

The time at which an object or event is seen is an example of what type of factor influencing the perceptual process?
Answer: context

Which of the following is an example of externally caused behavior?
Answer: An employee is late because of a flat tire.

Your boss never gives you the benefit of the doubt. When you arrived late from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of ________.
Answer: fundamental attribution error

Whenever Jane is successful she takes full credit for what has happened, but whenever she is unsuccessful she attributes her failure to bad luck or blames one of her fellow employees. She is guilty of ________.
Answer: self-serving bias

A committee is made up of 12 managers: three each from the sales, production, accounting, and human resources departments. They read a comprehensive study of the company they work for, and are asked which of its recommendations are most important. In discussion they find that the managers perceive that the most important recommendations are those concerning their own departments. This finding is most likely the result of what type of bias?
Answer: selective perception

Your rating in a job interview is high in contrast to the candidate who was interviewed directly before you, who was rated extremely low. Your own high rating might be partially attributed to which of the following?
Answer: contrast effects

Avoiding making decisions on Friday the 13th can be an example of which bias?
Answer: randomness

Tom knows that the title insurance company made a mistake on his property title. Because of their mistake, his neighbor now has access to an easement road through his back 25 acres. He can't use the acreage for pasture, because his neighbor insists that the gates remain open. The title company has offered a $40,000 settlement. Tom has decided to take the settlement rather than possibly lose in court if he were to sue the title company for more money. Tom's decision is based on ________.
Answer: risk aversion

Gene is regarded by his peers as an extremely creative designer of watercraft. He attributes much of his success to his family: he was raised by a traditional boat builder and from a very early age was surrounded by boats and the people who made them. To what element of the three-component model of creativity does Gene attribute his success?
Answer: expertise

According to Maslow, when does a need stop motivating?
Answer: when it is substantially satisfied

Two-factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?
Answer: working conditions

Jasmine is trying to gain control of her department. Although she will be greatly compensated if she achieves this aim and will gain control over many subordinates, the main reason she is pursuing this position is that she thinks she can do the job better than her predecessors and wants people to know that this is so. What need would McClelland say primarily drives Jasmine in this case?
Answer: the need for achievement

Tony loves programming. He was on the ground level of the computer revolution. This year his boss has set personal goals for each of the programmers, one of which includes a presentation from each programmer about a project. Tony is very annoyed because he has a tremendous amount of work to do and he'll have to spend the weekend, his personal time, preparing the presentation. Taking into account self-determination theory, why did his boss' goals and the presentation reduce Tony's motivation?
Answer: The externally imposed goal feels coercive, causing Tony's intrinsic motivation to suffer.

According to the goal-setting theory of motivation, highest performance is reached when goals are set to which level?
Answer: difficult but attainable

Jessica believes that she received an appropriate salary increase this year but she does not believe that the company's methods for determining salary increases were fair. She believes that there is a problem with the firm's ________ justice.
Answer: procedural

Nikhil is a design manager for a production company. He independently assigns teams, chooses projects, researches trends, and is able to work from home two to three days a week. He provides a status report to the design director once a month. Based on this description, it's safe to say that Nikhil's job is high in which job characteristic?
Answer: autonomy

Which of the following is the principal drawback from job sharing?
Answer: difficulty in finding compatible partners

Research studies conducted on the participation-performance relationship show that the use of participation ________.
Answer: has only a modest influence on employee productivity

Which of the following is not one of the most widely used variable-pay programs?
Answer: flat pay

What is the term used for the situation where employees are allowed to pick and choose from among a menu of benefit options?
Answer: flexible benefits

Which of the following is a form of recognition?
Answer: personal congratulations


Which of the following terms best describes organizations that allow people to communicate and work together even though they may be?

Which of the following terms best describes organizations that allow people to communicate and work together even though they may be thousands of miles apart? Explanation of Answer : Networked organizations allow people to communicate and work together even though they may be thousands of miles apart.

What of the following best defines organizational behavior?

The correct option is: B) It involves the study of what people do in a company and how it affects the company's output. Explanation: Organizational behavior alludes to an academic study that provides an overview of how employees perform and behave in the organization.

What defines the formal relationship and use of people in organizations?

Structure: Structure defines the formal relationship and use of people in the organization. Different people in an organization are given different roles and they have certain relationship with others. Those people have to be related in some structural way so that their work can be effectively coordinated.

Which of the following fields of study is most likely to involve studying organizational groups and teams leadership power and conflict?

Option (A) Sociology The organizational culture, formal organizational theory, and structure come under the sociological studies. Sociologists study the cultural environment of the organization, communication among the people of the organization, and conflict among the people of the organization.