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It may seem overwhelming to figure out the best way to customize your invoices in QuickBooks Online. But, once you get a basic understanding of what is available and where you make the changes, then you should be good to go. Where to Go to Customize Your Invoices in QuickBooks OnlineFirst, you are going to navigate to “Custom form styles”
Once there, you will see that you have at least 1 default invoice style. You can edit this or add new styles. The types of sales forms you can create are
For the purposes of the blog post, I’m going to focus on just the Invoice form. Note: I would recommend ignoring the “Import style”. This usually does not work out how you would want it to. It is best to stick with the options available to you from QuickBooks Online. The Overall Design of Your Invoice TemplateYou can edit the design of your invoice in a few different ways.
Determining the Content of Your InvoiceThere are 3 main areas of your invoice:
Each section can then be customized further based on your needs Customizing the Top of Your InvoiceThe top of the invoice includes information about you and your customer. Your Company InformationYou can select what information you want to have shown on your invoice – name, phone, email, address, and website. Some companies include some of this information with their logo, so it could be redundant to have it listed again. And, sometimes you just don’t want to include everything because you don’t think it is something the customer needs. FormHere you can change the name of the form. I haven’t seen an example as to why you want to change it from invoice, but I’m sure there is a reason out there. I would recommend using form numbers so it is easier for you and your customer to track what has been invoiced and what has been paid. If you have more than one invoice for that customer, confusion is highly likely without this. As for custom transaction numbers, I’m not sure why you need them. I’ve seen several companies do this, but it just adds more time to create an invoice. It is highly unlikely that your customer will care if their invoice is numbered specifically for them or with just basic numbers. DisplayHere you have to include the Billing address, but you have the option to turn off the Shipping address. When you turn that off, then other shipping-related fields like Ship Date and Tracking number are also removed from your invoice. You are also able to decide if you want the terms and due date shown on the invoice. You should definitely do this AND make sure you are enforcing those terms. Under payment method, I couldn’t get this field to populate on an invoice. I think this is only relevant for Sales receipt forms since those include the payment on the form itself. Custom FieldsIn QuickBooks Online Plus, you are able to create 3 custom fields. This is where you could use your customer’s PO to help them track what the invoices relate to. You also have the option to either print the field or just have it as an internal field used for your own purposes. One interesting thing to note here is that if the field is blank when creating your invoice, the header will not show up on the printed invoice. Customizing the Detail Lines of the InvoiceThis is the meat of the invoice and explains to the customer what you are actually charging them for. Account SummaryIf you have a problem with customers paying their invoices on time, then you might want to include the account summary on your invoices. It shows the customer’s open balance, payments since the last invoice, new charges, and the current amount due. But beware when it comes to emailing these invoices. The total shown on the email will be the total of ALL charges. It is possible that some customers could see this on multiple emails and overpay you. I’ve seen it done. So, you just need to weigh the benefits of clearly communicating the open balance on each invoice versus how easily confused your customers may be. ColumnsAs you can see, you have the option to select or deselect several things here. You can also group information together if needed. For example, you can have separate columns for quantity and rate or you can group that under the description column. You could also group the description and category under the product/service column. But, be careful because the more you group, the harder it can be to clearly see what is being charged. You can reorder the columns but selecting and moving the dotted squares up or down. You can also edit the column names and widths. The SKU is available here if you do use SKU’s in your business. The “Show more activity options” gives you further options to group your lines. This is great if you want to summarize any time or billable expenses you are charging your clients. I personally don’t like the “collapse activity rows” because it doesn’t take into account the date. If you have several time activities for the same thing on different days, it will just put that all into one. Then imagine you do have other lines that have dates. I just think that could bring up more questions with the customer. Note that if you are grouping by Type, that means it will group by charges, billable time, and billable expenses. There are times that you might want to deselect the product/service column. That could be important if you label these based on something that is more recognizable internally (for time entry or something) and it isn’t something that your customers will understand. Remember that when you create products and services, you can include a default description. This could be used as the area where you enter information that is understandable to your customer. Customizing the Bottom of the Invoice
The final summary of the invoice clearly communicates what is owed. If you offer discounts or deposits, you can include those fields here. This is different than if you have created a product/service that is a discount or deposit. These are separate fields that act differently in QuickBooks Online. You can include a message to the customer. This will show up to the left of any summary information. Like the custom fields available on the top of the invoice, if there is nothing entered into the message, then the field will be blank. And, finally, you can include a footer in your invoice. In the past, I might have used this space to include the website, address, or phone number of the company just to mix up the design. Customizing Your Invoice EmailsHow your invoice appears in emails
You have the options to include the full details, summarized details, and then, include the PDF of the invoice. Here are my recommendations:
Standard emailThis is the area where you just set up the default language for each invoice email. Don’t make it super complicated. Most of the time, the pre-filled information provided by QuickBooks Online will be sufficient. Just below, you also have the area to define the default language for your reminder emails. Summary of How to Customize Invoices in QuickBooks OnlineSo, here is my quick summary of what you need to care about to customize your invoices for quick payment.
The moral of the story is that when invoicing, you want to be as clear and concise as possible. Provide your customers with EXACTLY the information they need to approve and pay your invoice. You don’t want to be stuck going back and forth explaining everything on there. You just want to get paid! [/fsn_text][/fsn_column][/fsn_row] How do I change the language on QuickBooks Online?Change language in QuickBooks Online. Select the Gear icon and then select Accounts and settings.. Select Advanced and then go to the Language section.. Select the pencil icon to edit, and then choose the desired language from the drop-down.. Select Save, and then Done when you're ready.. How do I change invoice settings in QuickBooks?Here's how:. Click the New Icon (+).. Choose Invoice.. From the bottom portion of the Create Invoice window, click the Customize link.. Select the invoice template you want to use.. Enter the invoice details.. Click the Save and Close button.. Does QuickBooks support multiple languages?QuickBooks Online multilingual invoicing can help translate your invoices to different languages. Set the language your customers prefer. When you send them an invoice, QuickBooks automatically translates it to the language you selected.
What are the three options for customizing invoices in QuickBooks Online?Start off by going to the Gear Icon in the upper right-hand corner and click on Custom Form Styles under Your Company. Then, click on New Style and choose Invoice. Our layout screen is user-friendly and gives you all your options in three tabs: Design, Content, and Emails.
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