The Network Administrator’s role is to ensure the stable operation of the computer networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required. Show
PRIMARY DUTIES AND RESPONSIBILITIES* Perform network design and capacity planning. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Installs and maintains network file servers and network operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation. Provides second level technical support to users concerning network system operations. Diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate. Installs, configures, and maintains multi-user software to be accessed from file servers. Administer and maintain end user accounts, permissions, and access rights. Installs, configures, and maintains network cabling and other networking equipment such as hubs, switches, and UPS. Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices Manage security solutions, including firewall, anti-virus, and intrusion detection systems. Works in close cooperation with Systems Analyst and Lead Information Technology Technician to facilitate management of computer labs, installing any software needed for each semester and/or special seminars. Orders software, hardware, and other supplies as required for the institutional computer network, personal computers, and computer labs. Works with System Administrator and Director of Institutional Services in planning, installation, and documentation of network topology and Virtual Desktop Infrastructure (VDI) Assists System Administrator with maintenance of VOIP phone system. Performs other related duties as assigned. ATTENDANCE– Individuals in this position are expected to be available during the normal business hours of the college, and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements WORKING CONDITIONS – Work will generally be performed using computer equipment in an indoor office environment. Setup or maintenance of some peripheral equipment may require work in areas such as data rooms or wiring closets with restricted room for
movement SUPERVISION – Works under the general supervision of the director of institutional services. MINIMUM QUALIFICATIONS
JOB DIMENSIONS – Analysis, judgment, attention to detail, commitment to the college, dependability, informal communication, initiative, knowledge of work, planning and organization, sensitivity, teamwork, technical/professional self development, work standards. 02/13 Kirtland Community College is an equal opportunity employer * This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified. The field of information systems is expanding and there are career opportunities in business, government, non-profit organizations, and education. A major in information systems provides you with a wide range of career opportunities. Career choices range from very technical positions in network administration or programming to more communication-oriented employment in training or help desk support. A few of the possibilities are described below: Network AdministrationNetwork administrators are responsible for the technical support of an organization’s network infrastructure. This profession includes such tasks as designing the network structure, establishing and maintaining servers, designing cabling, validating users, providing security, and ensuring the ongoing day-to-day operations of the network. Network Support PersonnelNetworks come in many variations and network systems and data communications analysts analyze, design, test, and evaluate systems such as local area networks (LAN), wide area networks (WAN), Internet, Intranets, and other data communications systems. These analysts perform network modeling, analysis and planning; they also may research related products and make necessary hardware and software recommendations. Telecommunications specialists focus on the interaction between computer and communications equipment. Systems AnalystsSystems analysts identify opportunities for improvement in business processes and design computer and systems related solutions. Those in this profession help their clients define technology-related needs and design a system that is most appropriate for them. They help an organization realize the maximum benefit from its investment in equipment, personnel, and business processes. This may include planning and developing new computer systems or devising ways to apply existing systems' resources to additional operations. Systems analysts are projected by the U.S. Department of Labor to be one of the top three growth occupations from the years 2000-2010. ConsultantsMany companies, such as Accenture, Deloitte-Touche, IBM and Unisys, provide advice to their clients that are attempting to use information technology more effectively. These companies hire information systems majors to serve as consultants for their clients. Consultants act as systems analysts, programmers, database administrators, and troubleshooters for their clients. Consultants work on short and long-term projects frequently reengineering processes or instituting continuous quality improvement methods. Computer ProgrammersComputer programmers design, write, test, and maintain the detailed instructions, called programs, that computers must follow to perform their functions. Many technical innovations in programming—advanced computing technologies and sophisticated new languages and programming tools—have redefined the role of a programmer and elevated much of the programming work done today. Database Support PersonnelWith the Internet and electronic business creating tremendous volumes of data, there is growing need to be able to store, manage, and extract data effectively. Database administrators work with database management systems software and determine ways to organize and store data. They set up computer databases and test and coordinate changes. It is the responsibility of a database administrator to ensure performance, security, accuracy and integrity of the organization’s database. A data analyst works with database administrators, systems analysts and programmers to identify the best method of storing data for an organization. A data analyst is usually responsible for designing the underlying data structures for an organization. With the volume of sensitive data generated every second growing rapidly, data integrity, backup, and keeping databases secure have become an increasingly important aspect for organizations. Some organizations have created a special position, a data security specialist to handle the increasingly difficult job of maintaining data security. Computer Support SpecialistsComputer support specialists provide technical assistance, support, and advice to customers and other users. This group includes technical support specialists and help-desk technicians. These troubleshooters interpret problems and provide technical support for hardware, software, and systems. They answer phone calls, analyze problems using automated diagnostic programs, and resolve recurrent difficulties. Support specialists may work either within a company that uses computer systems or directly for a computer hardware or software vendor. Increasingly, these specialists work for help-desk or support services firms, where they provide computer support on a contract basis to clients. Computer support specialists and systems administrators are projected by the U.S. Department of Labor to be among the fastest growing occupations over the year 2000-2010 period. Web/Internet Support SpecialistsThe growth of the Internet and expansion of the World Wide Web, the graphical portion of the Internet, have generated a variety of occupations related to design, development, and maintenance of Web sites and their servers. For example, webmasters are responsible for all technical aspects of a website, including performance issues such as speed of access, and for approving site content. Internet developers or web developers, also called web designers, are responsible for day-to-day site design and creation. TrainingUbiquitous information systems have created a growing need for education about the most effective use of the technology. Training personnel are needed to help users on a one-to-one basis, in small groups and in large classroom formats. Technical Sales and SupportComputer hardware, software and networking vendors such as IBM, Unisys, Hewlett-Packard, Oracle, Microsoft, and Sun Microsystems required competent sales and support personnel. Many vendors prefer to hire personnel who understand the technology and are comfortable selling to technical professionals. This is a high-paying career option for those people who combine good communication skills, technical knowledge, with the ability to speak comfortably and easily with others.(Some information above obtained from the U.S. Department of Labor, Bureau of Labor Statistics, available at Bureau of Labor Statistics) View Information Systems Job Opportunities Which IT job role best describes an individual who is responsible for managing the maintenance and security of an organization's data?IT Job Roles. What is known as networking in the IT field?Computer networking refers to interconnected computing devices that can exchange data and share resources with each other. These networked devices use a system of rules, called communications protocols, to transmit information over physical or wireless technologies.
What is the term that refers to the management and processing of information using computers and computer networks?Information Technology. Refers to all aspects of managing and processing information using computers and computer networks.
What is the term for an individual who is responsible for examining an organization's security requirements and determining the necessary infrastructure?The person responsible for finding that balance and actively promoting organizational security is the security manager.
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WHAT IT job role would most likely be responsible for managing and maintaining a network infrastructure?
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