Skills within the firm that competitors cannot easily match or imitate are referred to as:

Refers to the actions that managers take to attain the goals of a firm

Goal is to maximise profit : profit = (price-cost) x qty sold

Firms must pursue strategies that increase profitability and profit growth

Profitability - the rate of return the firm’s Makes on its invested capital - the (p-c) part of the equation

Reduce costs, add value and raise prices

Profit growth - the percentage increase in net profits over time - “qty sold “

Sell more in existing markets and enter new markets

Firms must increase value to raise profits

Difference between v (price they can charge given comp pressures ) and C (costs of producing the product )

Will make the most profit when creating more value for a lower cost

How is profitability increased

1) value creation - using a differentiation strategy

- adding value so customers pay more

2) becoming more efficient : using a low cost strategy
-lowering costs

Michael porter argues that firms need to choose either differentiation or low cost

and then configure internal operations to support the choice

To maximise long run return on invested capital, firms must :
-pick a viable position on the efficiency frontier
-configure internal operations to support that position
- have the right organisation structure in place to execute the strategy

Operations: the firm as a value chain

Firms operation are like a value chain composed of a series of distinct value creation activities

-production,marketing,materials management, R&D,IT, firm infrastructure

All of these must be managed effectively and consistently with firm strategy

Operations primary activities

R&D - can increase valuation of product (V) in high tech industries and lower C

Production - goods, services, content etc to reduce C and increase V

Marketing and sales - can increased perceived value V

Customer service - can create perception of superior value V

Operations : supporting activities

Information systems

Logistics

Human Resources

Company infrastructure

1) Expand their market
(sell in international markets)

2) Realise location economies
(focusing on locations where they can be performed most efficiently and effectively)

3) Realise greater cost economies from experience effects

(Serve an expanded global market from a central market)

4) Earn a greater return

(Leverage skills developed in foreign operations and transfer them elsewhere )

Leveraging products and competencies

Core competencies- skills within the firm that competitors cannot easily match or imitate :

-can exist in any value creation activity

-core competencies allow firms to reduce costs of value creation and / or to create perceived value so that premium pricing is possible

Eg Toyota ,McDonald’s

Economies that arise from performing a value creation activity in the optimal location for that activity, wherever in the world that might be

By achieving location economies, firms can :
-lower the cost of value creation and achieve a low cost position
- differentiate their product offering

Firms that take advantage of location economies in different parts of the world create a GLOBAL WEB OF VALUE CREATION ACTIVITIES
-different stages done in the optimal location for each activity

Eg Lenovo - US design,South Korean screen and memory, Malaysian wires, chinese assembly

Experience curve refers to systematic reductions in production costs that occur over the life of the product :
- moving down the curve reduces the cost of creating value
- to move down fast firms can use a single plant to serve global markets

Cost savings that come from learning by doing

When labour productivity increases :
-individuals learn the most efficient ways to perform particular tasks;
- managers learn how to manage the new operation more efficiently

The reductions is unit cost achieved by producing a large volume of a product

Sources :
-spreading fixed costs over a large volume
-utilising production facilities more intensively
-increasing bargaining power with suppliers

Markets differ in what the minimum efficient scale is

Leveraging subsidiary skills

Managers should :
Recognise that valuable skills that could be applied elsewhere in the firm can arise anywhere within the firms global network - not just at the corporate centre

Establish an incentive system that encourages local employees to acquire new skills

Have a process for identifying when valuable new skills have been created in a subsidiary

Act as facilitators to help transfer skills within the firm

Types of competitive pressure

Firms competing in global marketplace face two conflicting pressures
-pressure for cost reduction
- pressures to be locally responsive

These pressures limit the ability for firms to realise location economies and experience effects, leverage products , and transfer skills within the firm

Dealing both issues is challenging

Pressure for cost reduction

Forced firm to lower costs

Pressures are greatest:
-in industries producing commodity type products that fill universal needs where price is the main competitive weapon
- major competitors are based in low cost locations
-where there is persistent excess capacity
-where consumers are powerful and face low switching costs

Pressure for local responsiveness

Local responsiveness v standardising

Pressures for local responsiveness arise from

1) differences in consumer tastes and preferences :
-strong pressure emerges when consumer tastes and preferences differ significantly between countries (eg smart phones )

2) differences in traditional practices and infrastructure
-strong pressures emerge when there are significant differences in infrastructure and/or traditional practices between countries

3) differences in distribution channels
-need to be responsive to differences in distribution channels between countries (eg penetration if supermarkets )

4) host government demands
- economic and political demands imposed by host country governments may require local responsiveness (eg local content regulations)

Types of basic strategies

Four types of basic strategies to compete in international markets

-Global standardisation (high pressure for cost reduction and low pressure for local responsiveness )

-Localisation (low cost pressure high responsive pressures )

-Transnational (high cost and responsive pressures)

-International (low cost reduction and low responsive pressures )

Localisation and international become less viable in competition

It increases profitability and profit growth by reaping the cost reduction from economies of scale,learning effects, and location economies

Goal is to pursue low cost strategy on a global scale

This strategy makes sense when there are strong pressures for cost reductions and demands for local responsiveness are minimal

It increases profitability by customising goods or services so that they match tastes and preferences in different national markets

This strategy Makes sense when there are SUBSTANTIAL DIFFERENCES across nations with regard to consumer tastes and preferences and cost pressures are not too intense

Tries to simultaneously achieve low cost (through location economies, Econ of scale and learning effects ) and local responsiveness (differentiate products across geographical markets to account for local differences )

Firms also attempt to foster a multidirectional flow of skills between different subsidiaries in the firms global network of operations

This strategy makes sense when both cost pressures and pressures for local responsiveness are intense

Takes products first produced for the domestic market and sells them internationally with only minimal local customisation

This strategy makes sense when there are low cost pressures and low pressures for local responsiveness

An international strategy may not be viable in the long term

To survive firms may need to shift to a global standardisation strategy or a transnational strategy in advance if competitors

Localisation may give a firm competitive edge, but if the firm is simultaneously facing aggressive competitors, the company will also have to reduce its cost structures

Would require a shift toward a transnational strategy

What best describes the skills within the firm that competitors Cannot easily match or imitate?

Core competence refers to skills within the firm that competitors cannot easily match or imitate.

Which of the following is the two competing pressures that affect the ability of multinationals to compete in the global marketplace?

Cost Pressures and Pressures for Local Responsiveness Firms that compete in the global marketplace typically face two types of competitive pressure that affect their ability to realize location economies and experience effects and to leverage products and transfer competencies and skills within the enterprise.

When the tastes and preferences of consumers in different countries are similar this indicates the existence of?

Universal needs. Universal needs exist when the tastes and preferences of consumers in different nations are similar if not identical. This is the case for conventional commodity products such as bulk chemicals, petroleum, steel, sugar, and the like.

What are the two types of competitive pressures that firms competing in the global marketplace face?

Firms that compete in the global marketplace typically face two types of competitive pressures. They face pressures for cost reductions and pressures to be locally responsive. These pressures place conflicting demands on a firm.