Which of the following is one of the four characteristics of an ethical, successful company?

No matter what profession you work in, it’s important to be an expert in your trade. In order to achieve this success, you must possess a wide variety of social skills including workplace professionalism, honesty, integrity, good manners, and a good attitude. When you are a Human Resources Professional, you not only need those skills, but also a few others that are niche to the industry. Students enrolled in the the online masters in communication program who decide to pursue an HR career will find the 4 traits below useful in their career path.

1. Strong Communication Skills

As the saying goes, sticks and stones may break my bones, but words will never hurt me. When it comes to human resources, this could not be farther from the truth. Your words have impact on everyone around you. If you are unable to properly communicate what an employer wants from an employee or vice versa, either parties could easily be hurt by your words. As a successful Human Resource professional, you must use your words effectively to communicate with all parties involved.

2. Strong Ethics

As a Human Resources Professional, you have to be beyond reproach when it comes to your ethics. You are trusted with confidential employee information and your employer needs to know that you will not share. For example, a friend who is also an employee might ask about another employee’s pay. As her friend, you may want to tell her, but as a Human Resource Professional your ethics will prevent you. Additionally, it is your job to set the ethical standards and promote them in the workplace.

3. Strong Conflict Management Skills

It is never easy to deal with conflict, and conflict in the workplace has a way of either being quickly worked out or blowing up. It’s up to you, the Human Resource professional, to use your critical thinking skills quickly and manage the conflict. You will need to gather all the information, identify the problem, come up with possible solutions, and negotiate a solution. Conflict is natural, but with the right conflict management skills and ability to shift perspective, you can keep the office running smoothly.

4. Strong Organizational Skills

When you work as a Human Resources Professional, you will have many duties within the office: hire, fire, maintain office records, deal with workplace conflict, and educate your team. You not only will play a large role in employee day-to-day life, but will also have to keep up with a large amount of paperwork. Furthermore, the laws and regulations are continually changing, which makes organizational skills a necessity for you to keep up with your duties. If you are looking for a great resource to stay on top of changes and for finding organizational tools, check out the Society for Human Resources Management (SHRM).

Although these four traits are not all-inclusive characteristics a Human Resource Professional should have, they are the traits most sought after by employers. So if you are looking into Human Resources for your career, brush up on your social skills, focus on communication, ethics, conflict management, and maintaining organization.

Human Resources Management has been a growing professional field for years, and the trend will continue as HR demands on businesses of all sizes are increasing. Here, we outline four essential qualities of a good HR managers that one can develop in order to advance up the career ladder.

1. Be a Great Communicator

A core function of every HR professional is to act as an organization’s facilitator of effective communication between employees and management/ownership. This role requires quality written and oral communication skills. An HR manager’s audience includes all current employees, prospective employees, managers, and ownership, and the full spectrum of modern written communication methods (including social media) should be properly put to use. Above all, communications from HR must be open, transparent, caring, and trustworthy.

In order to build strong communication within their organization, a good HR manager should be as personal as possible. Focusing on employee needs and their personal lives when possible builds trust and believability. Always ask for feedback when possible and be sure to actually listen and respond as needed. Keep a positive attitude in all communications and build trust within your organization by using transparent language and always following through on communicated commitments.

2. Be Aware Of Ethical Responsibilities

Successful HR managers understand and embrace their role as the conscience of their organizations. HR professionals are entrusted with many different types of confidential information, and nothing less than the absolute security and protection of that information from unauthorized disclosure is acceptable. HR professionals must exhibit complete honesty and discretion when working with every member of their organization.

While HR managers do work directly for the managers and owners of their company, they have a duty to faithfully ensure that all actions towards employees and staff are above board, legal, and fair. Understanding the organizational chart and chain of command is essential to a good HR manager when potential ethical issues must be addressed to the appropriate person or group in the event that any situation requires disclosure to a responsible person. While this duty is often difficult, any organization worth being part of will appreciate candor, honesty, and the highest ethical standards from their HR professionals.

3. Develop Outstanding Leadership and Conflict Management Skills

One of the other top qualities of a good HR manager is full confidence in their leadership abilities. Employees often look first to HR for answers and clarity on many company issues. HR is typically considered the expert, and quality leadership on delivering information and promoting employee satisfaction can and should be handled at the HR level whenever possible. Leadership for HR professionals means promoting friendly and helpful relations in all cases while maintaining company objectives and policies.

Successful leadership for an HR professional means managing the dynamic of being the enforcer of the rules while also being helpful and caring. This means also being adept at conflict management. Whether that involves working out disagreements among co-workers or explaining why particular company policies are important, HR managers should always be prepared to handle interpersonal relationships. Mediation and conflict resolution training can help develop the skills needed to help people get along at work.

4. Become an Expert in Organization and Multitasking

Every HR department requires strong organization, and HR professionals need personally strong work habits and time-management abilities to be successful. HR offices should set an example for an entire organization, so sloppy filing or office management should be avoided. Both employees and management expect timely and proper handling of routine tasks, and effective organizational skills can help keep things running smoothly.

An ordinary day for an HR professional includes a wide variety of tasks and duties, including hiring, firing, recruiting, conflict resolution, and management meetings. Self-discipline and multitasking are an essential part of the job. The needs of management and employees shift moment to moment, and prioritization on the fly is essential to success. Effective training with technology and delegation can help HR managers develop the power to multitask on the move.

Here at StaffScapes, we know that handling human resources is especially difficult for small and mid-sized businesses. They have to handle all the paperwork, regulations, and costs that huge corporations do, but with fewer people and fewer resources. That’s why we offer HR outsourcing services to small firms. For more information, call our PEO experts today.

We look forward to speaking with you.

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