As an online student at Achieve Virtual, communication is a bit different than in a face-to-face setting. We pride ourselves in providing several opportunities for social interactions, but the difference is that most communication is via written text in an online environment. Because this means you are missing body language cues and immediate feedback from your “listener,” it is very important to understand some common rules for good online etiquette. This ensures that the message you intend to convey is received correctly. Show
1. Be respectful. While it is easier to say hurtful or disrespectful things without standing face-to-face with someone, it is important to remember that your classmates and teachers are real people who are affected by the words you say and write. It is essential to keep in mind the feelings and opinions of others, even if they differ from your own. If you wouldn’t say it to someone’s face, don’t say it online either. 2. Be aware of strong language, all caps, and exclamation points. It is easy for written text to be misread and misunderstood. Have you ever sent a text message with good intent but your recipient thought you were being rude? If so, then you’ve experienced this firsthand. By being cognizant of strong language, you can identify potential confusions before sending messages. Tip: Read everything out loud before you send it. 3. Be careful with humor and sarcasm. Certainly you shouldn’t avoid being funny. We love to see your personality shine through in online classes. Many of our teachers are exceptionally funny too. But like mentioned in Rule #2, make sure that it is clear you are being funny and not being rude. Emoticons and smileys can be helpful when conveying humor or sarcasm so that it is read correctly. Just remember to keep the smiley faces away from academic papers. 😉 4. Yes, grammar and spelling matter. While texting, textspeak can b gr8 4 ur friends. In an educational setting (even online) however, keep it formal. Your written communication should be professional and reflect proper writing style. Save written shortcuts and less than stellar grammar for Snapchat if you must, but follow grammar rules for school. 5. Cite your sources. Whenever you are sharing an idea that originated from someone else (even if it is not word for word), it is good practice to cite that source. This applies to discussion forums too. If you read a great thought in your text, share it, but be sure you let your audience know where you saw it first. 6. Don’t post or share (even privately) inappropriate material. Enough said there. Nothing is truly private online. 7. Be forgiving. Remember that not everyone will know these rules before posting. Try to be understanding of others when they struggle with written communication. It is very different than simply talking to a person face-to-face. These rules were adapted from the following sources: Albion, (2015). The Core Rules of Netiquette — Excerpted from Netiquette by Virginia Shea — Albion.com. Retrieved 26 August 2015, from http://www.albion.com/netiquette/corerules.html Common Sense Media, (2015). 7 Rules to Teach Kids Online Etiquette. Retrieved 26 August 2015, from https://www.commonsensemedia.org/blog/7-rules-to-teach-kids-online-etiquette Connor, P., (2015). Netiquette: Ground Rules for Online Discussions. Retrieved 26 August 2015, from http://teaching.colostate.edu/tips/tip.cfm?tipid=128 Madison College, (2015). Online Etiquette Guide | Madison Area Technical College. Retrieved 26 August 2015, from http://madisoncollege.edu/online-etiquette-guide Rinaldi, A. (2015). The Net: User Guidelines and Netiquette, by Arlene Rinaldi. Retrieved 26 August 2015, from http://courses.cs.vt.edu/~cs3604/lib/Netiquette/Rinaldi/ Guidance for staff and students on how to practice good online behaviour to maintain a welcoming and respectful community at UCL. With all core teaching taking place online, it’s important that you are
contributing to, and feel part of a safe, respectful and connected UCL community when interacting online. ‘Netiquette’ (short for ‘net etiquette’) refers to rules of good online behaviour. We outline below how you can maintain a positive, constructive remote
learning environment, and the mutual expectations staff and students can expect of each other when interacting online. Staff guidanceWith the shift to Connected Learning and greater online interaction at UCL this year, it is important that we prepare students for systems, platforms and approaches they can expect in their studies. Ensure that everyone can participateEveryone you teach should feel able to contribute, regardless of the teaching method being used. Clarity of resources
Teaching live classes
Joining in
Equity of attentionIt is easy to give attention to those students and colleagues that we are most familiar with and identify with, or those who are most vocal. This can lead to real and perceived unfairness within a group.
Setting boundariesTeaching from home, and around your home life, can mean that the boundaries between home and work are blurred. The same is true for your students, and you'll need to set boundaries to make your work/life balance.
Consider personal and family safeguarding when using video. Check what you have around you that may be in shot.
Dignity as part of learningEveryone is entitled to feel comfortable and included during their study and work at UCL. There will be many informal interactions taking place in the working day and beyond, often through social media.
Sharing student guidanceGood practice includes introducing new students to, and reminding returning cohorts of, our expectations for how they interact online – the ‘netiquette’ they should uphold as representatives of the university and as a community of supportive peers. We have created the general guidance below which you may wish to share with your students, or adapt to suit the connected learning and social activities in your department. We recommend that you involve the students directly in agreeing local agreements. Staff might also want to include this statement on Moodle module pages: You are reminded that UCL has a Code of Conduct for students that covers all areas of student life and some specific guidance about Netiquette or good online behaviour. Please read through this guidance and engage in respectful and supportive discussion with tutors and fellow students on this module. The principles underpinning the guidance are not new. UCL is a community and as members of this community, students are expected to adhere to UCL’s rules and regulations, to show respect for persons and property, and to behave in a way that does not interfere with the normal operations of UCL – whether online or in person. As is usual, where there is reason to believe that rules and regulations have been broken, and/or when the behaviour of a student falls below the expected standards, the Academic Manual sets out the relevant disciplinary procedure. Student guidanceWe want to prepare you to make the most of your digital interactions with staff and students. Whether posting in online forums, taking part in a virtual teaching session, or messaging a private or public chat group, we must work together to uphold UCL’s Code of Conduct, and treat each other with the same respect and politeness as we would in a face-to-face classroom. ‘Netiquette’ (short for ‘net etiquette’) refers to rules of good online behaviour. The principles of online communication are similar to those for face-to-face conversation, but there are important differences too. Many of us are used to communicating online using e-mail and private and informal platforms. Whilst it is extremely rare for anybody to deliberately behave inappropriately online, actions can cause unintentional harm so it is worth reflecting on expectations and norms for communicating responsibly online. The general guidance below is a starting point for you to think about how you are expected to behave online as a UCL student; your programme or department may give you more guidance specific to your discipline. The opportunity to present your ideas and debate with peers is an important part of your UCL education. Good netiquette means that in these debates or discussions, your comments remain respectful and constructive – they are offered in the spirit of helping to improve or build on someone’s work, not in order to target an individual or group with personal criticism. If you post something inappropriate, a tutor or module leader might delete the post and contact you privately to explain why. If this should happen repeatedly, you could be subject to sanctions. General good online behaviourGenerally, good online behaviour involves:
Good online behaviour in online written discussions(e.g. on Moodle forums, Virtual Common Rooms or MS Teams chats):
Good online behaviour in live interactive sessions(e.g. live online lectures or seminars) Tutors love interaction with their students. In a classroom environment, you pick up non-verbal cues from the teaching staff and fellow learners if you are contributing too much or too little. Online, you will need to develop self-monitoring techniques. There may be many reasons why you are not actively contributing in a live discussion, including your personal preferences or your mental wellbeing or simply not understanding what is being discussed, but staying silent the whole time – especially where the group size is small – can feel quite uncomfortable for some people in the online environment. Here are some things you can do for a more positive experience:
The more you participate constructively (while still allowing others to speak and interact) the more feedback you will receive on your ideas. The more feedback you receive, the better you should be prepared for your assessment. Other sources of information and guidance
Back to the top of the page Which of the following is an example of someone who is not participating good netiquette?Avoid conflict. Trading insults and abuse are not good netiquette. Don't pass on another person's private information or photos unless you have their permission.
What rules should guide your behaviour when you interact with friends and co workers on social media?The following 10 rules and reminders for online communication and behaviour have been summarized from Virginia Shea's book, Netiquette.. Rule 1: Remember the human. ... . Rule 2: Adhere to the same standards of behavior as in "real life" ... . Rule 3: Know where you are in cyberspace. ... . Rule 4: Respect other people's time and bandwidth.. Can students use wikis to share notes and give feedback?Wikis are not useful in education because students cannot use them to share notes and give feedback.
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