Which of the following conflict-handling intentions is unassertive and uncooperative?

Organizational Behavior, 18e (Robbins)

Chapter 14 Conflict and Negotiation

1) ________ is defined as a process that begins when one party perceives another party has or is

about to negatively affect something the first party cares about.

A) Problem solving

B) Assessment

C) Conflict

D) Negotiation

E) Collective bargaining

Answer: C

Explanation: Conflict is defined as a process that begins when one party perceives another party

has or is about to negatively affect something the first party cares about.

LO: 14.1: Describe the three types of conflict and the three loci of conflict.

Difficulty: Easy

Quest. Category: Concept

2) In the past, researchers ________.

A) considered all conflict to be harmful

B) considered all conflict to be necessary to generate discussion

C) considered all conflict to be necessary to improve the creativity of a group

D) argued about whether conflict was uniformly good or bad

E) argued about whether conflict was rational and cannot be avoided

Answer: D

Explanation: In the past, researchers argued about whether conflict was uniformly good or bad.

LO: 14.1: Describe the three types of conflict and the three loci of conflict.

Difficulty: Moderate

Quest. Category: Concept

3) Conflict that hinders group performance is destructive or ________ conflict.

A) process

B) traditional

C) task

D) dysfunctional

E) dyadic

Answer: D

Explanation: Conflict that hinders group performance is destructive or dysfunctional conflict. A

highly personal struggle for control in a team that distracts from the task at hand is dysfunctional.

LO: 14.1: Describe the three types of conflict and the three loci of conflict.

Difficulty: Easy

Quest. Category: Concept

36.Which of the following conflict-handling intentions is unassertive and uncooperative?A.CompromisingB.AccommodatingC.CompetingD.CollaboratingE.avoiding

37.Karl is the labor union negotiator. Today, he is meeting with the top management todiscuss the new five-year contract, including wages and benefits. This labor-managementnegotiation over wages is most likely to use ________ bargaining.

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38.Bill is negotiating for the labor union. Today, he is presenting the evidence and papersthat demonstrate the average wages in the area, the cost of healthcare for the averageworker, and a pie graph demonstrating how these costs affect the new salary request.Which phase of the negotiation process is Bill currently in?

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39.Which of the following statements regarding leadership is true?

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40.Nellie Fritz, the head of client support services at Olson Inc., is very popular amongher subordinates. Many believe that Nellie has a knack for getting the work done withoutmaking the employees feel pushed into a corner. She is often seen speaking to hersubordinates and support staff about their families, helping them with any personalproblems they have, and praising employees for their good work. In light of the OhioState Studies, this indicates that Nellie, as a leader, is ________.

Which conflict handling intention is unassertive and uncooperative?

Which of the following conflict handling intentions involves accepting a solution that provides incomplete satisfaction of both parties concerns?

Which of the following conflict handling intentions might involve attempting to find a win/win solution?