Relationship boundaries and rolesEstablishing boundariesAccording to Fox (2008), boundaries can be thought of in terms of the following: Show • Physical boundaries: General environment, office space, treatment room, conference room, corner of the day room, and other such places • The contract: Set time, confidentiality, agreement between nurse and patient as to roles, money, if involved with a licensed therapist • Personal space: Physical space, emotional space, space set by roles, and so forth Blurring of boundariesA well-defined therapeutic nurse-patient relationship allows the establishment of clear boundaries that provide a safe space in which the patient can explore feelings and treatment issues. Theoretically, the nurse’s role in the therapeutic relationship can be stated rather simply as follows: The patient’s needs are separated from the nurse’s needs, and the patient’s role is different from that of the nurse; therefore, the boundaries of the relationship are well defined. Boundaries are constantly at risk of blurring, and a shift in the nurse-patient relationship may lead to nontherapeutic dynamics. Two common circumstances in which boundaries are blurred are (1) when the relationship is allowed to slip into a social context and (2) when the nurse’s needs (for attention, affection, and emotional support) are met at the expense of the patient’s needs. Boundaries are primarily necessary to protect the patient. The most egregious boundary violations are those of a sexual nature (Wheeler, 2008). This type of violation results in high levels of malpractice actions and the loss of professional licensure on the part of the nurse. Other boundary issues are not as obvious. Table 8-1 illustrates some examples of patient and nurse behaviors that reflect blurred boundaries. TABLE 8-1 PATIENT AND NURSE BEHAVIORS THAT REFLECT BLURRED BOUNDARIES
Data from Pilette, P. C., Berck, C. B., & Achber, L. C. (1995). Therapeutic management of helping boundaries. Journal of Psychosocial Nursing and Mental Health Services, 33(1), 40–47. Blurring of rolesBlurring of roles in the nurse-patient relationship is often a result of unrecognized transference or countertransference. Transference.Transference is a phenomenon originally identified by Sigmund Freud when he used psychoanalysis to treat patients. Transference occurs when the patient unconsciously and inappropriately displaces (transfers) onto the nurse feelings and behaviors related to significant figures in the patient’s past. The patient may even say, “You remind me of my (mother, sister, father, brother, etc.).” Although transference occurs in all relationships, it seems to be intensified in relationships of authority. This may occur because parental figures were the original figures of authority. Physicians, nurses, and social workers all are potential objects of transference. This transference may be positive or negative. If a patient is motivated to work with you, completes assignments between sessions, and shares feelings openly, it is likely the patient is experiencing positive transference (Wheeler, 2008). Positive transference does not need to be addressed with the patient, whereas negative transference that threatens the nurse-patient relationship may need to be explored. Common forms of transference include the desire for affection or respect and the gratification of dependency needs. Other transferential feelings are hostility, jealousy, competitiveness, and love. Sometimes patients experience positive or negative thoughts, feelings, and reactions that are realistic and appropriate and not a result of transference onto the health care worker. For example, if a nurse makes promises to the patient that are not kept, such as not showing up for a meeting, the patient may feel resentment and mistrust toward the nurse. Countertransference.Countertransference occurs when the nurse unconsciously and inappropriately displaces onto the patient feelings and behaviors related to significant figures in the nurse’s past. Frequently the patient’s transference evokes countertransference in the nurse. For example, it is normal to feel angry when attacked persistently, annoyed when frustrated unreasonably, or flattered when idealized. A nurse might feel extremely important when depended on exclusively by a patient. If the nurse does not recognize his or her own omnipotent feelings as countertransference, encouragement of independent growth in the patient might be minimized at best. Recognizing countertransference maximizes our ability to empower our patients. When we fail to recognize countertransference, the therapeutic relationship stalls, and essentially we disempower our patients by experiencing them not as individuals but rather as extensions of ourselves. Example: Patient: “Yeah, well I decided not to go to that dumb group. ‘Hi, I’m so-and-so, and I’m an alcoholic.’ Who cares?”(Patient sits slumped in a chair chewing gum, nonchalantly looking around.) Nurse: (In an impassioned tone) ”You always sabotage your chances. You need AA to get in control of your life. Last week you were going to go, and now you’ve disappointed everyone.”(Here the nurse is reminded of her mother, who was an alcoholic. The nurse had tried everything to get her mother into treatment and took it as a personal failure and deep disappointment that her mother never sought recovery. After the nurse sorts out her thoughts and feelings and realizes the frustration and feelings of disappointment and failure belonged with her mother and not the patient, the nurse starts out the next session with the following approach.) Nurse: “Look, I was thinking about last week, and I realize the decision to go to AA or find other help is solely up to you. It’s true that I would like you to live a fuller and more satisfying life, but it’s your decision. I’m wondering, however, what happened to change your mind about going to AA.” If the nurse feels either a strongly positive or a strongly negative reaction to a patient, the feeling most often signals countertransference. One common sign of countertransference is overidentification with the patient. In this situation, the nurse may have difficulty recognizing or objectively seeing patient problems that are similar to the nurse’s own. For example, a nurse who is struggling with an alcoholic family member may feel disinterested, cold, or disgusted toward an alcoholic patient. Other indicators of countertransference are when the nurse gets involved in power struggles, competition, or arguments with the patient. Table 8-2 lists some common countertransference reactions. TABLE 8-2 COMMON COUNTERTRANSFERENCE REACTIONS
What is therapeutic nurseA therapeutic nurse-patient relationship is defined as a helping relationship that's based on mutual trust and respect, the nurturing of faith and hope, being sensitive to self and others, and assisting with the gratification of your patient's physical, emotional, and spiritual needs through your knowledge and skill.
What are the 4 phases of therapeutic nurseHildegarde Peplau describes four sequential phases of a nurse-client relationship, each characterized by specific tasks and interpersonal skills: preinteraction; orientation; working; and termination.
How does a nurse establish a therapeutic relationship quizlet?By developing self-awareness and beginning to understand his or her attitudes, the nurse can begin to use aspects of his or her personality, experiences, values, feelings, intelligence, needs, coping skills, and perceptions to establish relationships with clients. This is called therapeutic use of self.
Which of the following concepts is the most important in establishing therapeutic nurseRationale: The most essential task for a nurse to accomplish prior to forming a therapeutic relationship with a client is to clarify personal attitudes, values, and beliefs. Understanding one's own attitudes, values, and beliefs is called self-awareness.
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