When newly ordered supplies arrive in the office, what should the medical assistant do?

Medical Assistant I

Envision Healthcare

LOCATION: Palm Beach Gardens, FL

Company Overview

Envision Healthcare is a leading national medical group focused on delivering high quality care to patients when and where they need it most. More than 30,000 clinicians and clinical support teammates call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback

• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other

• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher

• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect

• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health

• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes: medical, dental and vision, life & disability, 401k, HSA, Flexible Spending and an Employee Assistance Program.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity available for an experienced Medical Assistant I in Palm Beach Gardens!

We currently have an exciting opportunity for a Clinical Coordinator at our busy and successful pain management practice in Jupiter, FL. The Clinical Coordinator on this team will primarily act as a Medical Assistant, while also coordinating pre-admission planning and authorization based on condition, intensity of service, and/or severity of illness criteria. This position may float to multiple locations in the local area.

• Prepares exam rooms. Assists clinical personnel during patient visits. Remains with the patient during the exam. Obtains and documents vital signs and lab work.

• Completes timely and accurate documentation of patient visits.

• Collects specimens. Labels and completes lab requisitions, including ICD and CPT coding. Sends specimens to lab per patient’s insurance plan. Performs reconciliation of labs and orders and independently follows-up on overdue pending results.

• Processes prescriptions and orders as directed by provider.

• Stocks rooms and reorders supplies. Ensures supplies are received as ordered; follows up on incomplete or inaccurate orders.

• Sterilizes instruments in accordance with OSHA requirements.

• Performs patient education. Communicates, under clinical supervision, medical results to patients.

• Ensures all outside records are incorporated into chart or EHR.

• Tracks medical non-compliance and contacts patients as needed.

• Completes requests for medical records.

• Greets patients; performs check in tasks including arriving patients in the electronic medical record, instructing patients on completion of paperwork, verifying patients' insurance if applicable, obtaining copies of patient identification and outside records.

• Collects copayments, coinsurance, and self-pay payments; documents payments in practice management system, prepares day-end batches according to policies and procedures, and reconciles payments taken with reports.

• Completes end-of-day tasks, including running applicable reports, identifying no-show patients and communicating with appropriate personnel, completing daily batching tasks, and other office close procedures.

• Answers multiple phone lines, ensuring quality and customer service for all callers. Retrieves voice mail messages and communicates to appropriate staff. Returns/triages telephone calls if applicable. Answers, routes, transfers, and retrieves phone calls and messages as required.

• Ensures referrals and outside records have been obtained prior to service

• Communicates with Medical Assistants to ensure efficient patient flow through the office and proper documentation of visits.

• Schedules appointments according to scheduling guidelines. Adheres to urgent and add-on patient visit guidelines and communicates such visits to clinical staff per office protocols. Confirms appointments prior to patient visit if applicable.

• Prepares daily charts and maintains medical files and electronic medical records.

• Scans outside reports, results, and labs into the appropriate sections of the electronic medical record.

• Opens, sorts, and records receipt date of mail; forwards bills and invoices promptly to manager; forwards correspondence from hospital medical staff office or insurance companies promptly to manager, and performs other general office duties as needed.

• Educates patient on procedures related to insurance requirements/self-pay patient contract.

• Verifies insurance coverage/co-pay deductible, and obtains authorizations/referrals.

• Makes appointments for specialists/facilities and obtains proper authorizations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Good organizational skills

• Communicate and work well in a team environment

• Follow up in a timely manner on open items

• Able to effectively prioritize work on a daily basis

Education/Experience

• High School Diploma or General Education Degree (GED) and 2 or more years of related experience

• Working knowledge of medical terminology, ICD and CPT coding

Certificates and Licenses (if applicable)

• Active CPR certification, BLS or ACLS if applicable

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.

#LI-LF

ID (auto generated): 2022-31742

Street: 601 University Drive

How does the MA check equipment and prepare supplies at the beginning of the day?

Which of the following is important for the medical assistant to do before and after contact with the patient?

What are three responsibilities of the medical assistant in room preparation?

How should the MA prepare for the days activities in the medical office?