What role does the information systems Steering Committee play in the systems development process?

The role of the feasibility analysis is to determine early on in the systems developmentproject whether or not the options being considered are legitimate options that are worthpursuing into the latter stages of systems development.14.10Describe each type of feasibility that is considered as part of a feasibility analysis.(LO2)

Get answer to your question and much more

14.11Critically evaluate how much end-users are actively involved in the systemsdevelopment lifecycle approach to systems development. (LO2)

Get answer to your question and much more

A) It guides project development.
B) It is an executive-level group established to plan and oversee the information systems function.
C) It designs system controls and periodically monitors the system to verify the controls are implemented and functioning properly.
D) It guides project implementation.

Answer: B

A company that invests in a system in the hopes of improving product or service quality is attempting to use their information system to gain

An information system used by an furniture maker took 48 hours to process an order received over the internet. After upgrading the system, processing time was reduced to sixty seconds. This is an example of

an improved business process.

What is the correct sequence of the phases in the systems development life cycle?

system analysis, conceptual design, physical design, implementation and conversion, and operations and maintenance

In which phase of the systems development life cycle are the broad needs of the users converted into detailed specifics that are coded and tested?

The purpose of systems analysis is to

identify the problem to be solved by the new (or redesigned) system and the causes of the problem in the current system.

Which of the following activities is performed during the systems development life cycle?

-assessing the ongoing feasibility of the project

-managing the behavioral reactions to change

-planning

The ________ step of the systems development life cycle (SDLC) identifies and evaluates design alternatives and to develop design specifications.

All of the elements of the system come together in which step of the systems development life cycle?

implementation and conversion

When would a company go through a systems development life cycle?

anytime changes are needed

Identify the main reasons why companies change existing systems?

Changes in user needs or business needs due to growth, consolidation, a merger, new regulations, or changes in regional and global relationships. Technological changes due to advances, improvements, and lower costs. Improvement of business processes to eliminate inefficiency. Competitive advantage from increased quality, quantity, and speed of information will result in an improved product to be sold at a lower price. Productivity gains that automate clerical and repetitive tasks and decrease performance time. Outgrowing old systems requires upgrades or the installation of completely new systems. Downsizing — moving from mainframes to networked PCs to get a better price/performance ratio. Systems age and need to be replaced.

Describe the physical design stage of the systems development life cycle.

The physical design stage of the systems development life cycle (SDLC) is the third of five stages in the lifecycle, coming after the systems analysis and conceptual design stages. In this stage of the SDLC, input, output, and database attributes are designed, as well as various controls. Programs and procedures are developed during this stage as well. A final part of this stage is the delivery of the developed system, which will be further enhanced during the implementation and conversion stage of the SDLC.

Identify the statement below that is not a major reason companies change their information systems.

to take advantage of tax benefits

Approximately what percentage of software development projects are cancelled before they are ever completed?

Fairfax Corporation uses two systems for revenue cycle transaction processing. One system keeps track of customer sales. The other system keeps track of accounts receivable. Last year, Fairfax Corporation decided to merge the two systems into one so that both functions could be performed in the same system. This is an example of

Which group of individuals listed below can be the most effective in generating employee support and encouraging the development and acceptance of an AIS project?

Who is responsible for ensuring that the new system will meet the needs of users?

Who is responsible for preparing the specifications used to create or revise system programs?

What role does the information systems steering committee play in the systems development process?

It is an executive-level group established to plan and oversee the information systems function.

Who is responsible for planning and monitoring a project to ensure timely and cost-effective completion?

Who prepares a systems analysis report?

the project development team

Identify the individuals who make up the project development team and describe the team's purpose.

The project development team includes systems specialists, managers, accountants, internal auditors, and users. The project development team's duties include planning each project, monitoring it to ensure timely and cost-effective implementation, properly introducing changes after considering the human element, and communication with the top management and the steering committee at all steps in the process.

Identify and discuss the role of the groups that influence the development and implementation of an AIS.

Management — support from management is crucial in successful development and implementation of an AIS. Any actual or perceived lack of support from management may cause skepticism and a lack of "buy in" from employees. Accountants — determine the user requirements and communicate to system developers; members of the project development team; design system controls and monitor and test the system. Accountants can also help in assessing and tracking costs of projects. Information systems steering committee — a cross-functional, executive-level team that champions the project and is responsible for high-level support of the project. Sets policies that govern AIS systems analysts - study existing systems, design new ones, and prepare system specifications for computer programmers. Systems programmers — write computer programs based on specifications and requirements created by the system analysts. External players — customers, vendors, auditors, and regulations from governmental entities influence design of an AIS.

An effective project development team consists of

-systems analysts.

-accountants.

-users.

Who should communicate frequently with users and hold regular meetings to consider ideas and discuss progress so there are no surprises upon project completion?

True or False:  External parties may need to participate in an organization's systems development and analysis process.

Who is responsible for maintaining existing computer programs?

Which of the following statements about systems development is true?

Planning throughout the systems development life cycle promotes coordination between systems and strategic plans.

Which of the following about planning for systems development is false?

Project plans are developed for each new system and each system modification. Then, these project plans are combined together to form the master plan.

All of the following are benefits of planning and managing systems development except

guaranteeing that employees use the system.

In which tool is a prioritized list of projects contained?

The ________ is the basic building block of information systems planning.

A planning horizon of at least ________ years is common for any master plan; however, the plan should be updated at least ________ each year.

________ requires that all activities and the precedent and subsequent relationships among them be identified.

A network of arrows and nodes representing project activities that require an expenditure of time and resources and the completion of initiation of activities, respectively, is called

Which planning technique does not show the relationships among various activities?

Refer to the diagram below, where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity. What is the critical path?

Refer to the diagram below, where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity. What is the critical path?

Refer to the diagram below, where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity. What is the critical path?

Describe the importance of the master plan in systems development.

A master plan is a long-range planning document specifying the components of the system, how the system will be developed, who will do the developing, how resources will be acquired for development, and the direction the AIS will take into the future. The document should give a status of projects already in process, prioritize them, describe criteria for prioritization and provide a timetable for their development. A master plan should span a time period of three years, and it should be updated at least two to three times each year.

PERT is an acronym that stands for

program evaluation and review technique.

Identify the statement below that best describes a Gantt chart.

a bar chart with project activities on the left-hand side and units of time across the top

One disadvantage of a Gantt chart is the fact that

it does not show relationships among project activities.

A feasibility study should first be performed in the ________ stage of the systems development life cycle.

Suppose a state law mandates that the firm maintained certain sales information. Where should this requirement be considered in a feasibility study?

The most important and is frequently re-analyzed part of a feasibility study is the ________ aspect.

________ model is the basic model used to create a framework for an economic feasibility analysis.

It is most difficult to quantify ________ when assessing economic feasibility.

Companies usually accept the project with the ________ when using the payback method to determine a project's economic feasibility.

A consideration of whether an organization's employees will use a new or revised system represents the ________ aspect of a feasibility study.

Estimating benefits and expenditures to determine whether a proposed system would be beneficial is known as

the capital budgeting model.

Estimating future cash flows and discounting them back to the present is part of which capital budgeting technique?

the net present value method

Which of the following is the most important and frequently analyzed aspect of a feasibility study?

Which of the following aspect of a feasibility study is concerned with meeting external reporting requirements?

Which of the following aspect of a feasibility study is concerned with human resources?

Describe economic feasibility analysis. What techniques are used in economic feasibility analysis?

The capital budgeting model is used as the foundation for economic feasibility analysis. In this model, cost savings and other (even intangible) benefits, as well as initial outlay costs, operating costs, and other cash outflows are quantified in terms of dollars and cents. The tangible and intangible benefits include cost savings; improved customer service, overall increased productivity; improved decision making and data processing; better management control; and increased job satisfaction and employee morale. The costs include: software acquisition; design; programming; testing; documentation and maintenance costs; site preparation; and human resource costs such as hiring, testing, and relocation. The capital budgeting model is used as a framework for economic feasibility analysis. The three techniques that are used are: — Payback period: The number of years for the net savings to recover the initial costs of the investment is calculated. A project with the shortest payback period is preferable under this method. — Net Present Value (NPV): A discount rate representing the time value of money is used to discount all future cash flows to the present. The initial outlay costs are deducted from discounted cash flows to obtain net present value. A positive NPV indicates favorable economic feasibility. — Internal Rate of Return (IRR): IRR is the effective interest rate that results in an NPV of zero. This effective interest rate is compared with a company's desired rate of return (sometimes it can be the cost of capital). A project with the highest IRR will be selected when this method is used for evaluation purposes.

Identify and describe the five types of feasibility that must be considered throughout the system development life cycle.

These five types of feasibility are technical, operational, legal, scheduling, and economic.

Technical feasibility asks the question of whether the planned system can be developed and implemented using the technology that exists today.

Operational feasibility focuses on the question of whether the organization possesses the human resources capable of designing, implementing, and operating the proposed system, and whether people can actually use the system and will use the system.

Legal feasibility deals with issues of federal and state law compliance, administrative agency regulations, and any contractual obligations the company may have.

The focus of scheduling feasibility is the question of whether the system can be developed and implemented within the time allotted.

Economic feasibility tackles questions of whether the system benefits will outweigh the time, money, and resources used to develop it. Capital budgeting models are used to evaluate the costs versus benefits of a system. The capital budgeting techniques of a payback period, the net present value (NPV) of cash flows, and the internal rate of return (IRR) can be incorporated as part of the economic feasibility component of the feasibility study.

________ is a form of user resistance where data are erroneously entered into a system.

________ is a form of resistance when users continue to use a manual process instead of adopting a new information system.

Identify the behavioral problem below that arises due to users receiving an insufficient explanation of why a system must be changed.

Identify the form of user resistance that occurs when the new system is blamed for any unpleasant occurrence.

In order to reduce resistance resulting from uncertainty, what guideline should be implemented and followed during the systems development process?

keep communication lines open

A good rule to follow to prevent behavioral problems associated with implementing a new system is "Avoid complex systems that cause radical changes." What expression is used to describe this system design rule?

keep the system simple and humanize it

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests, several service advisors had never checked their e-mail accounts. This is an example of dealing with change by

Shortly after a new automated quality assurance system was deployed, a firm's production output dropped by five percent. The shift manager blamed the new system, declaring that "after we laid off staff, nothing went as fast." This is an example of dealing with change by

On October 15, 2013, a newly installed robotic vacuuming system stopped working. A service technician was called to repair the robots. The technician found that water had been placed into the robot's path, causing it to malfunction. This is an example of dealing with change by

Dysfunctional employee behavior in response to implementation of a new computerized information system is likely to be the result of

lack of communication and training.

What are some of the reasons why behavioral problems occur when a new AIS is introduced?

Personal characteristics and background of the users involved or impacted by the change. The manner in which change is introduced may have greater impact than the actual change itself. Experience with prior changes that went poorly may make employees wary of new anticipated changes. Any lack of top management support may raise an issue of endorsement for such changes. Communication can be a problem when no explanation is given to employees about a change. Biases and natural resistance to change may occur due to emotional attachments to duties or coworkers. Disruptive nature of the change process can place additional burdens on workers. People may have a fear of the unknown and uncertainty about accompanying changes.

During ________ of systems analysis, an examination made of each development activity to define the problem to be solved.

the initial investigation

When is a proposal to conduct a systems analysis prepared?

after the initial investigation of the project is approved

Modeling of the existing system occurs during the ________ phase of systems analysis.

When seeking to find answers to question pertaining to "why," the most useful approach is to

Significant system changes were implemented two months ago. The changes were well-planned, well-designed, thoroughly tested before and after conversion, and several employee training sessions were conducted. Still, the changes haven't resulted in any productivity increases, cost savings, or process improvements. Management is puzzled and needs to find out why the system isn't successful. The best action for management to take is

conduct face-to-face interviews with managers, key personnel, and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective.

Which method of data gathering is most likely to result in information that represents the personal biases and opinions of the person giving the information?

When the information is brief and well defined, which is the best data-gathering approach to use?

Which is the best data-gathering approach to use when information must be obtained from many different people?

The ________ method of gathering information helps to determine how a system actually works.

The ________ method of gathering information helps to determine how a system should work.

What are the best strategies for determining system requirements?

ask users what they need, analyze existing systems, examine existing system utilization, and prototyping

What report serves as a repository of data from which systems designers can draw information?

the systems analysis report

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

The question of what the project should and should not accomplish is determined in what step of systems analysis?

A Logical model used to gather information about an existing system

illustrates what is being done, regardless of how that flow is actually accomplished.

The system objective concerned that crucial information be produced first, and then less important items as time permits, is known as

can be used to help users identify and communicate their system needs.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team. During the ________ step in the systems development life cycle, the team determined that implementing a new system will yield an internal rate of return of approximately 16.0%.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team. During the ________ step in the systems development life cycle, the team determined that the project's objectives can be best accomplished by upgrading the existing system.

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team. During the ________ step in the systems development life cycle, the team initiated an end user training program to prepare employees to switch to the new system.

implementation and conversion

The task of improving the efficiency of Crawford Insurance's accounting information system was given to a project development team. During the ________ step in the systems development life cycle, the team defined the procedures needed to back up and secure the new system's data.

The least time-consuming method of collecting data for use in a systems survey is

What role does the information systems Steering Committee play in the systems development process group of answer choices?

What role does the information systems steering committee play in the systems development process? It is an executive-level group established to plan and oversee the information systems function.

Who is responsible for ensuring that the new information system developed will meet the needs of users?

DUTIES OF A SYSTEM ANALYST Their duties include the following: Consulting with management and users to determine the needs of the system\ Designing a system to meet the business objectives and goals.

Who in the organization is responsible for planning and overseeing the information systems function?

The chief information officer or chief technology officer usually oversees IT systems management. The department responsible for architecting and managing the systems is sometimes known as management information systems, information systems or IT infrastructure and operations.

Which of the following activities is performed during the systems development life cycle?

Systems development life cycle phases include planning, system analysis, system design, development, implementation, integration and testing, and operations and maintenance.