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20 Cards in this Set
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- Back
A ______ is a choice made from available alternatives | DECISION | |
______ _____ is the process of identifying problems & opportunities and then resolving them--this involves effort beoth before & after the actual choice | DECISION MAKING | |
________ ______ involve situations that have occurred often enough to enable decision rules to be developed and applied in the future. | PROGRAMMED DECISIONS | |
__________ _____ are made in response to situations that are unique, poorly defined, largely unstructured, and likely to have important consequences for the organization | NONPROGRAMMED DECISIONS | |
_____ means that all the information the decision maker needs is fully available | CERTAINTY | |
____ means a decision has clear-cut objectives & good information available. The future outcomes associated with each alternative are subject to change | RISK | |
__________ means managers know which goals they wish to achieve, but information about alternatives and future outcomes is incomplete | UNCERTAINTY | |
_________ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable | AMBIGUITY | |
The ________ _____ of decision making is based on assumptions that managers should make logical decisions that will be in the organization's best economic interests | CLASSICAL MODEL | |
The classical model is _________, defining how a decision maker should a make decisions, adn providing guidellines for reaching an ideal outcome for the organization | NORMATIVE | |
_______ ___________ means people have limits, or boundaries, on the amount of information they can process in making a decision | BOUNDED RATIONALITY | |
___________ means that decision makers choose the first solution alternative that satisifes minimal decision criteria | SATISFICING | |
_________ is another aspect of administrative decision making. It represents a quick apprehension of a decision situation based on past experience but without conscious thought--gut feeling. | INTUITION | |
A _________ is an informal alliance among managers who support a specific goal | COALITION | |
A _______ occurs when organizational accomplishment is less than established goals--some aspect of the performance is unsatisfactory | PROBLEM | |
_________ is the step in which managers analyze the underlying casual factors associated with the decision situation | DIAGNOSIS | |
____ __________ is the willingness to undertake risk w/ the opportunity of gaining an increased payoff | RISK PROPENSITY | |
The _____________ of a chosen alternative involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out | IMPLEMENTATION | |
______________ uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making | BRAINSTORMING | |
Some groups assing a _______ _________, who has the role of challenging the assumptions and assertions made by the group | DEVIL'S ADVOCATE |