____ refer to the informal rules groups adopted to regulate and regularize group members behaviors.

Groups are characterized by mutual interaction and reciprocal influence

Social contact is better satisfied by organizations than by groups

Leaders with a large span of control tend to display more consideration and use more personal approaches when influencing followers

Task oriented behavior is adequate for accomplishing long-term objectives

With role ambiguity, the problem is lack of clarity about just what the expectations are.

An outsider to a group often is able to learn more about norms than an insider

Highly cohesive groups are likely to be characterized by low absenteeism and low turnover

Ollieism occurs when people in a highly cohesive group become more concerned with striving for unanimity than in objectively different course of action

Norms can be imported from the organization existing outside the team

In the team leadership model (TLM) the four process measures of effectiveness are good leverage points for fixing a problem

Design is often the most frequently omitted step in teamwork that occurs in traditional organizations

Using instruments such as the Campbell interest and skills survey to select personnel may help a team’s effort level from an individual perspective

Teams operate most effectively under one fixed type of authority over time

Leaders can influence team effectiveness by providing frequent coaching while the team is performing its task

With virtual teams, the ability to communicate electronically ensures that effective teamwork will occur

According to Terence Brake’s guidelines for the leadership of virtual teams, leaders should focus on completing tasks before developing relationships in order to enhance the team’s sense of accomplishment

Research indicates that the distance between virtual teams is geographical, organizational, temporal, and cultural

Due to the multidimensional distance that exists with virtual teams, less leadership is required than with in-place teams

Research suggests that e-mail and video conferencing are the best forms of communication for virtual teams

Clusters are intact, self-managed teams that strive to achieve the organizations goals

In comparing teams and group members, which statement is most likely true?

Teams members can readily identify who is and who is not on the team; identifying members of a group may be more difficult

The inefficiencies created by more and more people working together is called:

The phenomenon of reduced effort by people when they are not individually accountable for their work is referred to as

_____ refers to any time people increase their level of work due to the presence of others

The ____ stage of development of groups is characterized by polite conversation, the gathering of superficial information about fellow members, and low trust

The clear emergence of a leader and the development of group norms and cohesiveness are the key indicators of the _____ stage of group development

Functional, Interdependent roles are characteristic of which stage of group development?

Which term refers to the set of expected behaviors associated with a particular job or position?

A manager makes the following statement to a subordinate, "I need this report back in five minutes, and it had better be perfect." Which term best describes this type of role conflict?

Intrasender role conflict

Receiving conflicting information from two or more people about their expectations for your work behavior reflects:

Intersender role conflict

What type of conflict most likely occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products if deception is inconsistent with the salesperson's values and beliefs?

Molly, a member of a product development team, is most likely experiencing _____ if she wonders, "Just what am I supposed to be doing?"

_____ are the informal rules that groups adopt to regulate and regularize group members' behaviors.

The sum of forces that attract members to a group, provide resistance to leaving it, and motivate them to be active in it is called:

Which of the following is a possible solution for groupthink?

Establishing an independent subgroup to make recommendations

Which question is most relevant to the task variable of team design? 

Does the team have a meaningful piece of work

Which term refers to interactions among team members, such as how they communicate with each other?

For a team to do well, the individuals composing the team must sometimes not maximize their individual effort. This is referred to as

subsystem nonoptimization

At the organizational level, the Team Leadership Model (TLM) suggests that leaders examine the _____ that may be impacting the team. 

What is the LEAST likely way that a leader could improve team effectiveness? 

Putting subtle pressure on dissenting members of the team to ensure concept cohesiveness

Are the informal rules that groups adopt to regulate and regularize group members behaviors?

Which term refers to the set of expected behaviors associated with a particular job or position?