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Week 5-chapter 11 quizOrganizational behaviorQuestion 11 out of 1 pointsThe process in which one party perceives that its interests are being opposed ornegatively affected by another party is called:SelectedAnswer:conflict.Answers:mediation.conflict.negotiation.dialogue.arbitration.
Question 21 out of 1 pointsWhich of the following is an advantage of having moderate levels of organizationalconflicts?
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Question 31 out of 1 pointsWhich of the following precedes conflict outcomes in the conflict process?
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Conflict perceptionsConflict sourcesQuestion 41 out of 1 pointsAccording to the emerging view on organizational conflict, there are two types ofconflict. They are:
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Question 51 out of 1 pointsThird-party dispute resolution activities are classified in terms of their:SelectedAnswer:level of process control and level of decision control.Answers:arbitrariness and firmness.level of process control and level of decision control.assertiveness and cooperativeness.differentiation and interdependence.
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Which of the following is a source of intergroup conflict in the workplace?
Which of the following is true with respect to interpersonal conflict?
a conflict is a fight, struggle, or disagreement, between a minimum of three or more people.
dysfunctional conflict is sometimes called ______ conflict.
problem orientation is consistent with what type of conflict management style?
the distinguishing characteristic in win-lose problem solving is
in which of the following ways can teams have healthy conflicts?
in general, which of the following is not a common source of conflict between friends?
a healthy relationship includes good communication, fairness, and trust.
which of the following is a characteristic of cognitive conflict?
conflict that relates to the content and goals of work is called ________ conflict.
the great compromise successfully resolved differences between
briefly describe the factors and characteristics that influence conflict resolution.
one positive consequence of conflict is that people often ______.
which of the following is an example of an affective conflict within a team?
which of the following is an advantage of having moderate levels of organizational conflicts?
conflict that hinders group performance is destructive or ________ conflict.
which of the following statements is true of affective conflict?
project managers must try to avoid conflict at all costs as all conflict within groups is bad.
conflict between two people is called ________ conflict.
which statement about today’s organizations and their employees is most accurate?
a change that is made in response to arising problems or opportunities is called
which of the following best defines an interorganizational process?
which of the following is an approach to managing interorganizational processes?
which of the following guidelines should be followed to minimize e-interruptions?