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journal article
Organizational Culture: "Getting a Fix" on an Elusive ConceptThe Academy of Management Executive (1987-1989)
Vol. 3, No. 3 (Aug., 1989)
, pp. 229-236 (8 pages)
Published By: Academy of Management
//www.jstor.org/stable/4164902
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Abstract
Research shows that many executives believe organizational culture is real and strong cultures can positively or negatively affect the bottom line. However, if culture is to be managed, as other aspects of organization are, we must refine our ability to describe it, measure it, and alter it in ways that will contribute to goal accomplishment. This article reports the application of a multimethod technique known as "triangulation" to the study of one organization's culture. The use of obtrusive observation, self-administered questionnaires, and personal interviews made it possible to construct a holistic picture of the organizational culture that was useful to management. The triangulation technique confirmed the existence of a subculture in the part of the organization studied in this analysis. In fact, the subculture was in many respects a counterculture. On the basis of the data gathered using the various techniques, it was possible to make a series of recommendations to top-level decision makers that would preserve some of the virtuous values of the counterculture while redirecting some of the potentially troublesome ones. The study illustrated the usefulness of triangulation as a practical and relatively inexpensive way to measure culture and provide managers with the information they need to manage it successfully.
Publisher Information
The Academy of Management (the Academy; AOM) is a leading professional association for scholars dedicated to creating and disseminating knowledge about management and organizations. The Academy's central mission is to enhance the profession of management by advancing the scholarship of management and enriching the professional development of its members. The Academy is also committed to shaping the future of management research and education. Founded in 1936, the Academy of Management is the oldest and largest scholarly management association in the world. Today, the Academy is the professional home for more than 18290 members from 103 nations. Membership in the Academy is open to all individuals who find value in belonging.
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E.give employees something to talk about.ANS:DPTS:1DIF:EasyNAT: AACSB AnalyticTOP:Internal environment35.Heroes are important to an organisation due to the fact that they:PTS:1DIF:ModerateNAT: AACSB Analytic
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TOP:Internal environment36.Which of these is a narrative based on events that is repeated frequently and shared by organisationalemployees?PTS:1DIF:EasyNAT: AACSB Analytic
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TOP:Internal environment37.A figure who exemplifies the deeds, character and attributes of a corporate culture is referred to as a:PTS:1DIF:EasyNAT: AACSB Analytic
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