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Terms in this set (57)
which of the following two areas does lean/just-in-time production focus its attention on?
i cost
ii quality
iii variance
iv waste
iii & iv
variance and waste
applying lean systems to supply chain relationships has which of the
following risks?
-it encourages companies to buy at the lowest unit price
-it encourages firms in the supply chain to hold extra inventory to protect themselves from failure
-it makes the supply chain more vulnerable to performance break downs
-all of these
it makes the supply chain more vulnerable to performance break downs
which of the following best describer organizational
culture?
-organizational cultural is easy to change
-organizational culture is readily identified
-organizational culture is becoming less important in today's environment(due to factors such as downsizing and outsourcing)
-organizational culture is critical to long-term success
organizational culture is critical to long term success
tools at the point of use is an example of which of the following
elements of the 5S program?
-sort
-straightening
-scrub
-systematize
straightening
which of the following programs strives to improve the lives of suppliers and their families
fair trade
Johnson Corp has so strongly embraced the lean philosophy that it wants to apply the approach to all of the processes in the
organization. Doing this may actually have the most severe negative impact on:
-radical production innovation
-incremental product innovation
-TAKT time
-all of these
radical product innovation
in a lean system waste is any action that
-costs money
-could be done by an outside supplier
-does not generate value
-must be performed manually
does not generate value
which of the following most accurately describes the role of quality in a lean/just-in-time manufacturing environment?
high quality is an important waste reduction tool. reducing defects reduces waste material and capacity and reduces wasted and capacity and reduces the need for safety stock
the triple bottom line suggests that efforts should be devoted to assessing the impact of activities on
people, planet, profit
As technology and cultures evolve, the best approach for operations managers is to
-work harder
-adapt their business model
-retire
-make their processes more efficient
adapt their business model
which of the following, environmental initiatives
is an example of an industry specific program aimed at improving environmental performances
-kyoto protocol
-responsible care
-ISO 1400
-leed ccertification
responsib le care
Purpose of the Kanabon Card is to
-be a signal from the user authorizing the maker to start producing the required parts
-keep track of defective parts
-inform the maker of the exact specification of the required
parts
-keep track of the total labor hours spent on a finished product
-be a signal from the user authorizing the maker to start producing the required parts
which of the following environmental initiatives deals most specifically with the firms environmental management system
-kyoto protocol
-responsible care
-ISO 14000
-Leed Certification
-ISO 14000
Which of the following environmental initiatives deals most specifically with building design and construction
-kyoto protocol
-responsible care
-ISO 14000
-Leed Certification
Leed Certification
which of the following is NOT one of t he product/process design principles associated with lean/Just-in-time production
-encourage use of components
-design product with as few parts as possible
-design products that are easy to assemble
-use flexible processes and cross trained workers as much as possible
encourage use of components
We have a situation where we have many different processes; high quantities are required to deliver the products value both on the factor floor and in the customers use. Which of the following categories of waste in
product design have we encountered in this situation?
-complexity
-precision
-danger
-sensitivity
-complexity
which of the following statements best describes the role of sustainability measurements and reporting in many of today's firm?
sustainability reporting:
-is becoming more important with its structural being determined by gov' regulations and requirements
-focuses on those issues
where the reporting firm has greatest degree of control
-becoming more important with more metrics being provided by different organizations
-while important, plagued by problems involving development and deployment with concerns over appropriate standards
becoming more important with more metrics being provided by different organizations
which of the following lean principles best communicates the
notion of demand synchronization?
-produce only the products that t he customer wants
-build with perfect quality
-build only as quickly as customers want them
-build only with features that the customers want and no others
build only as quickly as customers want them
John Jones is a plant manager. He believes his plant is guilty of "waste of overproduction" which of the following symptoms might
he have observed that led to this belief?
-idle equipment
-excess inventory
-high customer returns of products
-all
excess invenotry
when people and profit intersect, from a sustainability perspective, which of the following areas is most impacted
-equitability
-sustainability
-bearability
-viability
equitability
which of the following would you NOT expect to find in a company attempting to implement lean production?
-emphasis on flexible cross trained workers
-inspections after each piece is produced
-frequent changeovers from one product to another
-emphasis on preventive maintenance for equipment
-inspections after each piece is produced
which of the following approaches provides management with an appropriate tool for assessing the full impact from "seed to sewer" (from creating to disposal)
life cycle analysis
the following environmentally responsible process/material matrix was developed by Zanda Corp. Zanda corp determined that a score of 50 is its goal at this time, but efforts to lower its score will continue regardless. What is Zanda's current score and what is your conlcussion
47, but Zanda must do something about solid residue during extraction now
in which operational setting has lean the lowest levels of acceptance/implementation?
turbulent business settings
from an operations standpoint, sustainability mean that
firms should pursue profit without damaging the environment or the well being of future generations
which of the following factors was most responsible for the breakdown of the Daimler Benz/Chrysler merger
-technology incompatibility
-lack of sustainability
-cultural incompatibility
-different language
cultural incompatibility
which of the following is an important belief found in
lean culture?
-inventory
-cost must be reduced
-management must be done through the use of appropriate too land procedure
-waste is a symptom
waste is a symptom
as lean systems thinking is implemented the amount of training that employees recieves
tends to increase
burger shop sells about 2 burgers per minute. Although the cook can cook up to 10 burgers per minute he starts to cook another burger only after the salesperson removes a burger from the ramp. The ramp is large enough to hold only five burgers and keep them warm until a sale is made. This is an example of a
pull system
which of the following are NOT associated with quality at the sources
-total productive maintenance
-Jidoka
-stop-and-fix
systems
-andons (trouble lights)
total productive maintenance
C-TPAT or customs- trade partnership against terrorism is a program designed to manage the flow of orders across borders. It is an example of which of the following risks for lean supply chains
-operational/technological
-social
-economy/compeition
-legal/ politcal
legal/politcal
BMW has introduced a program of covered schedule maintenance for its cars. That is when you bring in your vehicle for maintenance at a BMW dealership BMW will cover the costs of everything (except for worn out tires) this practice specifically
-extraction
-packaging/transportation
-usage
-disposal
usage
in the lean systems approach, as a system improves it should have ____ inventory on hand
less
which of the following most accurately describes the role of quality in a lean manufacturing
-high quality is an important waste production tool. Reducing defects reduces wasted material and capacity and reduces the need for safety stocks
we observe a man working a set up During this process (
the set up) the man positions the die at a first position. He then runs through a few pieces to check whether or not they are acceptable. He then repositions the die and repeats the process This is which of the following forms of waste
-processing waste
-waste from product defects
-inventory waste
waste of motion
processing waste
Unnecessary automation is an example of which of the following
forms of waste
-overproduction
-process
-motion
rework
process
which of the following is NOT a stake holder as a considered from the people perspective of sustainability
-customers
-gov'
-workers
-inventors
gov'
Lean Systems thinking in operations management can extend to sustainability in what
way?
-its focus on improving product quality
-its focus on delivering products to customers faster
-its focus on reducing waste of all types
-its focus on product innovatioin
its focus on reducing waste of all types
most of the tools and techniques used in lean sustems seek to
-reduce
-reduce the operations discretion
-improve product quality
-none
reduce variability from the system
which of the following terms best decisions the impact of sustainability initiatives on the business model
-sustainability affects primarily the capilities offered by supply chain
-sustainability helps the firm to change its value proposition
-sustainability impacts primarily the customers that we serve
-sustainability affects the entire business model
-sustainability affects the entire business model
which of the following statements most accurately represents the challenge of being environmentally sustainable?
-it is not easy to be environmentally responsible since the choices facing management involve trade offs
a standard electrical plug fits into an outlet in only one way because one of the two prongs is larger than the
other: this ensures that people will insert the plug properly to create a ground circuit. This is an example of:
-cause and effect analysis
-kanban
-poka-yoka
-benefit of pareto analysis
poka yoke
which of the following phrases best defines the concept of sustainability at set out by the united nations Brundtland commission
to meet the needs of the present without compromising the ability of future to meet their needs
over which stage of the product's life cycle does operations management have the greatest amount of direct control
packaging/transportation
Taichi Ohno the founder of lean/JIT when he came to America in the 1950's was most impressed with which of the following American developments
-assembly line
-Ford's Rive Rouge assembly plant
-productivity of American workers
-American super market
american super market
a corp produces several different colors of a product on a single production line. It used to take several hours to switch colors, but now the corp has found a way to to prepare for changing colors in a minutes, this was most likely accomplished by:
TAKT time flow balancing
-implementing andaon lights
-converting internal to external setups
-converting external to internal setups
converting internal to external setups
Downcycling as described in the chapter is a critical consideration during which stage of the product life cycle
-extraction
-packaging/transportation
-usage
-disposal
disposal
a production kanban authorizes a work to:
-add an empty bin
-withdrawal a standard lot of specification
-withdrawal any item he feels is needed
-replenish an empty bin
replenish an empty bin
in our accounting department one of the actions taken by a clerk has been to identify the most frequently used forms and to put them in an areas where they can be easily accessed.The other less frequently used forms have been tagged and put in the own separate area. This action likely occurred from the user of which lean tool?
a 5S program
Zanda Corp has always operated with one country. It is contemplating opening production facilities in another country. Zanda should realize
this means of motivating the workforce domestically may not work well in a different coutnry
lean systems applications have found the most acceptance and adoption in
manufacturing firms
when lean systems are implemented costs
fixed and variable costs both tend to decrease
applying lean systems to supply chain relationships has which of the following risks
it makes supply chain more vulnerable to performance breakdowns
a specific analysis of the total greenhouse gases caused directly and indirectly y a product is called
carbon footprinting
achieving the goal of producing at the output rate which matces the rate of customer demand is the goal of
-Jidoka
-Poka-yoka
-total production maintence
-taktime flow balancing
takttime flow balancing
walmart has announce that suppliers must attempt to improve their efforts in environmental management in this announcement walmart could have included a requirement that suppliers meet t he standards of
ISO 14000
which of the following
sustainability issues has a significant impact on supply chain relationships?
-culture
-common usage of lean systems
-location
-gov' regulations and tarriffs
culture
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