OER Interpersonal Communication Textbook. Originally published as: Communication in the Real World: An Introduction to Communication Studies. Remixed by Jason Stone, August, 2017. This work is CC, BY, SA, NC. In other words, Creative Commons, by attribution, Share and share alike, non-commercial derivatives and remixes are permitted and encouraged.
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communicators from different cultures. Competent intercultural communicators mustaccept and welcome ambiguity.Open-mindednessinvolves being free of ethnocentrism, which is an attitude that one'sown culture is superior to others, and prejudice, which is an unfair and intolerantattitude toward others who belong to an out-group.Knowledge and skillare needed for communicators to possess enough knowledge aboutother cultures to know what approaches are appropriate.1.Passive observation is noticing what behaviors members of another culture useand applying them effectively.2.Active strategies are gaining insights about intercultural communication throughseeking information from reading, watching films, and asking experts andmembers of the other culture how to behave.3.Self-disclosure is volunteering personal information to people from the otherculture with whom you want to communicate.Patienceand perseverance are needed to move from culture shock to adaptation.16. Self-Conceptis the relatively stable set of perceptions you hold for yourself. Develops andevolves through social interaction.The self-concept is subjective, so that the way we view ourselves may not be the sameway others view us.
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a.Based on obsolete informationb.Distorted feedback from othersc.Ignore negative qualitiesd.We view ourselves more harshlyA healthy self-concept is flexible; it changes as needed to remain realistic.The self-concept resists change, that is, the tendency to resist revision of our self-concept is strong, and we seek out information that conforms to an existing self-concept, which is calledcognitive conservatism.17. Self-esteemis the part of the self-concept that involves evaluations of self-worth.18.The self-fulfilling prophecyoccurs when a person's expectation of an event affects his or herbehavior and therefore makes the predicted outcome more likely to occur than would haveotherwise been true; the belief about the outcome affects communication.Self-imposed propheciesoccur when your own expectations influence your behavior.(You think you are bad at a subject so you don’t put in as much effort for studying. As aresult, you do poorly on exams and in the class)Other-imposed propheciesoccur when one person's expectations govern another'sactions, as demonstrated in the classic study, "Pygmalion in the Classroom."(Stock market forecasts say a stock is going to go up or down, investors act accordinglyeither buying or selling. As a result of the forecast, the stock either rises or falls in a wayit would not have without the forecast)19.The self-concept develops and evolves through social interaction.Reflected appraisalis the process of mirroring the judgments of surrounding people.Significant other is used to describe a person whose evaluations are especiallyinfluential.
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